Privacy
The Explorer Pass is a product of Smart Destinations Inc., the nation’s leading provider of multi-attraction passes. We operate the Explorer Pass in leading destinations across North America. We want you to feel secure when browsing our site and doing business with us online. The following privacy and security policies outline the ways in which we are committed to protecting your personal information and the ways in which you can control how we communicate with you.
Privacy
Information that we collect
Smart Destinations Inc. only collects personal information that you voluntarily provide to us. This includes any information that can be used to identify you individually, such as name, address, phone number, e-mail address, or credit/debit card number. We also collect aggregate data about visitors to our site via cookies, but this data cannot be used to identify any visitor individually.
No personal information is required to access any area of the site
unless you are purchasing a Explorer Pass on any of the Smart Destinations
owned websites.
How we use your Personal information (PII)
We only use your personal information to complete the transactions you have intentionally initiated.
We use this information to confirm your order and to respond to any questions
you may have. Where required, we also share this information with certain intermediaries
(UPS and other shippers) strictly to process and ship your order. We NEVER
sell or rent your personal information to any third party for marketing, commercial,
or any other purpose that is not essential to complete these transactions.
If you make a purchase at our site, we may notify you of recent product
updates or additional services that will enhance your Explorer Pass experience. We
also include you in our list to receive email updates about special offers,
new products and services, other relevant information, and to allow you to
provide feedback on how we can continue to improve our products. If for any
reason you do not wish to receive this information or do not wish for us to
provide information as described in this Privacy Policy, please reply to any
of our emails and type "unsubscribe" in the subject line or send an e-mail
to our customer service email to opt-out. You may opt-out of receiving future
mailings at any time.
There are several 'e-mail to a friend' features on our
site that allow you to easily share product or other valuable information with
your friends. Any e-mails provided to us in the use of these features are used
solely for direction of the e-mail communication. These e-mails are not retained
in our database nor are they used for any other communication other than for
the purpose they are originally solicited for.
Anonymous Information
We share aggregate demographic data about visitors to our site. For example, we may
tell a business partner how many visitors reached Smart Destinations Inc. via
a link on their Web site. Under no circumstances are online business partners
given information that could be used to identify those individuals.
We will
never share or use your personal information in ways not described above without
first providing you with the opportunity to opt-out of these uses.
Additionally,
we have carefully selected affiliates to apply third-party advertising technology
to serve ads when you visit our site and sites where we advertise. This advertising
technology uses information about your visits to our site and the sites where
we advertise (excluding your name, address or other personal information) to
serve our ads to you. In the course of serving our advertisements to you, a
unique cookie may be placed or recognized on your browser. In addition, these
affiliates use "web beacons", which are small strings of code delivered by
a transparent graphic image on a web page for purposes of transferring data,
to help manage our online advertising. These web beacons enable our ad server
to recognize a browser's cookie when a browser visits this site and to learn
which banner ads bring users to our site. The information we collect and share
through this technology is NOT personally identifiable.
Cookies
Cookies are
small data files generated by our web server and placed on your computer. We
use cookies to track what pages you have viewed so that we can learn how to
make our site as efficient as possible. We also use cookies to collect aggregate
data for our attraction partners. These cookies cannot be used to identify
any visitor individually.
Security
How we Ensure that your Transactions are Secure
We use SSL technology to make
it virtually impossible for a third party to intercept any information you
send to us. SSL stands for Secure Sockets Layer, a security protocol developed
by Netscape for managing the security of online message transmission. SSL encrypts
or scrambles any information sent from your browser to the server you are connected
to.
Our Certification Authority (CA) is Thawte. CAs are independent bodies
that are authorized to issue and sign digital certificates, which validate
a server’s security. Thawte, launched in 1995, is one of the first companies
to provide this service and has built a reputation of unrivalled trust over
the years. While checking out you can click on Thawte seal to verify that our
seal is valid.
Online purchases are statistically safer than using your credit
card at a restaurant or department store. We believe online purchases are far
safer than traditional credit card transactions because the information is
immediately encrypted into a scrambled message that can only be decrypted by
an authorized computer.
Under the Fair Credit Billing Act, your bank cannot
hold you liable for more than $50.00 of fraudulent charges. If your bank does
hold you liable for any of this $50.00, we will cover the entire liability
for you, up to the full $50.00. We will only cover this liability if the unauthorized
use of your credit card resulted through no fault of your own from purchases
made at our site while using the secure server.
In the event of unauthorized
use of your credit card, you must notify your credit card provider in accordance
with its reporting rules and procedures.
Other information you should know
Smart Destinations Inc. strives to do business with partners whose commitment to
customer service, quality, and privacy is as strong as ours is. However, we
suggest that you review the privacy policies of any external sites you may
visit as they may differ from ours.
Any comments that you submit to us becomes
the property of Smart Destinations Inc.
CORPORATE HEADQUARTERS:
Smart Destinations Inc.
85 Merrimac Street, Suite 300
Boston, MA 02114
800-887-9103
email Us
Smart Destinations may disclose to authorized law enforcement personnel the
personal data of any person who poses a threat to our interests (such as customer
fraud) or whose activities could bring harm to others.
If you are uncomfortable
with making a secure shopping cart purchase but would like to purchase our
products, please call 800-887-9103 during business hours.
Smart Destinations
does not knowingly collect PII from people under the age of 18. If we become
aware that a minor is attempting to submit such information, we will inform
the minor that he or she is not eligible to do so. We will then delete any
such information from our records.
Changes to this policy
Smart Destinations,
Inc. reserves the right to change this policy at any time. Please check this
page periodically for changes. Your continued use of our site following the
posting of changes to these terms will mean you accept those changes. Information
collected prior to the time any change is posted will be used according to
the rules and laws that applied at the time the information was collected.
Governing law
This policy and the use of this Site are governed by Massachusetts
law. Any claim related to the Site or this policy shall be brought in a federal
or state court in Boston, Massachusetts, within one year after the claim arises.
You agree no such claim may be brought as a class action. Visitors of Smart
Destinations product websites consent to the jurisdiction and venue of such
court as the most convenient and appropriate for the resolution of disputes
concerning this policy. Smart Destinations and product websites are controlled,
operated and administered entirely within the United States. If you are located
outside the United States, please note the information you provide to us will
be transferred to the United States. You hereby consent to this transfer.
Thank you for shopping at Smart Destinations.
©2008 Smart Destinations
Explorer Pass™
800-887-9103, email Explorer Pass
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